Buyer Testimonials

We have no hesitations in recommending First National Gloucester to friends and family. The service and communication throughout the purchase of the property was wonderful. Thank you for above and beyond help especially from Kristy, even on your day off! Many thanks. 

Holly & Mitchell Edwards

I would like to thank Steve and the team for all their help in getting me a great house in Gloucester.
Thank you for your patience and help. 

Daniela Hollis
14 February 2018

Called in on the off chance and we were able to view the property we were interested in. A rural property 25 minutes from town so not easily accessible. Subsequent phone and email contact, prompt, friendly & efficient. We would recommend Ken & First National Gloucester.

Lyndall Ratcliffe
9 November 2017

The service we have received from Olivia has been totally professional with prompt and concise answers to any if our questions. 
We are very happy with our dealings with First National Gloucester. 

John Behrens
7 August 2017

Our dealings with Steve, Donnelle, Ken & the team at First National Gloucester have been first class. They have always provided us with genuine friendly & knowledgeable service. 
They are clearly a close team who work well together to provide us with professional service. If we call for advice or assistance it is not a case of that person "will phone you back" there is always staff to assist. 
Our recent home purchase & the rental management of our property has been worry free ! 
We recommend First National Gloucester at any Opportunity. 

Gavin Jones
26 July 2017

Exceptional service from all involved start to finish. More than happy to recommend First National Gloucester team to any potential vendor or buyer. 

Sue Bryant
10 July 2017

I have been looking for a house for 3 months and I have met some not so helpful & honest agents. The Staff at First National in Gloucester were very professional, honest and friendly. I was very happy and would recommend your office to anyone.

Peter Maddox
4 May 2017

I found the staff at First National Gloucester very professional and helpful especially Olivia. Olivia was very helpful and I wouldn’t hesitate in recommending First National to anyone.

Glen Kennedy
26 April 2017

This was my first time purchasing form First National Gloucester. Steve Walker treated me very well and showed me alternatives, answered my questions instantly and there was no hidden items of Information.  I very Happy with Steve & First National Gloucester.

Neil Cann
12 April 2017

First National Gloucester were prompt, kind, helpful and assistive on all matters. Communication was excellent with calls and emails returned quickly. Prompt attention to any questions I asked relating to my purchase.  Very Happy. 

Melinda Wilkes
3 January 2017

After purchasing two properties through First National Gloucester, I can only recommend First National Gloucester for purchasing or selling your property. I found them to be open and honest to the purchaser whilst operating with unfaltering ethics.  

Richard Dunstan
31 December 2016

Upon arrival from the Central Coast the staff at First National Gloucester made us feel extremely welcome. Our real estate agent Ken Maslen is friendly, easy to talk to and has a great knowledge of the local area. He was always available and nothing was too much trouble. Ken was very professional and informative and made the purchase of our investment property run smoothly. We highly recommend First National Gloucester.

Ian & Gillian Dewar
12 December 2016

Thank you for your great service, both the property management and sales. We truly appreciate your friendly and professional manner. Love your work.

Cheryl & Marshall Kelly
23 November 2016

An easy transaction. Friendly Staff.

W & M Phair
25 October 2016

Extremely helpful, always went above and beyond. Polite, friendly and nothing was too much trouble. Fantastic service! We would recommend First National Gloucester to anybody

Bill Winship
10 August 2016

Very friendly people to deal with, no request too difficult. Highly efficient

Phil Butler
4 July 2016

We both liked Steve’s approach and he suggested we look at this property after we had viewed the one we contacted him about. There was no hard sell or trying to push us into a purchase. Steve was happy to answer any questions about the property.
Due to the property’s remote location and rough road an trees blocking the road, Steve went above and beyond to show this property to us each time.

Rosslyn & David Mulder
21 June 2016

Both Ken & Donnelle were both very helpful with answering our questions. We would definitely recommend First National Gloucester to anyone. Very pleasant experience for first home buyers.

Emma & Shane Fraser
7 June 2016

Ken is a top salesman. He has kept in touch regularly. The team at First National Gloucester all did a great job and I would recommend your firm to anyone.

Dave & Glenda Leeds
31 May 2016

All the Staff at First National Gloucester were very helpful. Steve is a very nice person to talk to. Thank you.

Vivienne & John Verrydt
31 May 2016

Very obliging when dealing with clients like our selves. Thanks to Steve for giving us so many viewing of different houses. Thank you.

Bob & June Carter
23 May 2016

We found all of our dealings with First National Gloucester to be excellent. The Staff were very professional and extremely helpful through all the stages of our purchase. Many Thanks.

Greg & Elizabeth Reynolds
19 May 2016

First National Staff have been extremely friendly, helpful and very professional. They Established an excellent line of communication, keeping me informed and happy. It was a pleasure dealing with First National Gloucester especially Steve Walker. Thank you

Robyn Dorey
4 April 2016

I was very happy with the professionalism of Ken Maslen and the ladies in the office. Always punctual always helpful and considerate. Thank you. 

Geoff Marshall
12 March 2016

My husband and I decided to retire in Gloucester; we had limited funds so we wanted to make sure we found the right home and wanted to enjoy the process taking our time looking. I searched the internet for real estate and observed First National Gloucester had a good selection. I booked inspections with Donnelle. Donnelle was welcoming; she had several other properties for us to see and spent most of Saturday morning with us. Donnelle was patient, non-pushy and non-intrusive. We found our house! Very happy.

Lynne & Ted Thirley
16 December 2015

First National Gloucester went out of their way to help me with my purchase. Thank you.

John Pandoleon
14 November 2015

First National Gloucester were always very helpful and responsive of our needs.

Chris Russell
9 November 2015

A really positive purchasing experience. Donnelle & her staff are extremely friendly and professional.

Fiona Sharman
23 October 2015

Excellent, courteous & friendly service at First National all the time. Good follow up and attention to details. Good professional knowledge of the area and of the properties. Well done.

Pip & Karen West
26 September 2015

We found Ken Maslen very friendly and easy to deal with. He was full of helpful information about what we could do with the property. He took the time to show us over potential properties in great depth.

Peter & Lisa McKinnon
19 September 2015

Not sure if much more can be done to improve on an already professional, helpful, friendly team. At First National real estate.

Allan Perrott
12 September 2015

We dealt with ken at the Gloucester First National office. I was very happy with his service. He has great customer service skills. He followed up with us every step of the way. Great services thank you.

David Feeney
24 August 2015

Keep Kristy as a first contact as she was excellent and totally helpful. We are totally happy with you guys as you bent over backwards to accommodate in the settlement to coincide with the sale of our home in Newcastle. Our purchaser held us up by signing in the wrong places, thus holding things up for over a week.

Allan & Claire Sneddon
6 August 2015

When we came to Gloucester from Sydney, Donnelle met us and drove us around to several different properties. She made every effort to get to know our requirements and was genuinely friendly and interested in us.

Claire Mallat
18 May 2015

Both Steve & Ken have been very good and informative.

Vin & Carolyn Geraghty
26 January 2015

Great people to deal with friendly, helpful in all aspects of a smooth purchase. Cheers Steve


Greg Jones
22 January 2015

From first contact Donnelle went above & beyond. Coming up from Sydney, she spent the whole day showing us properties & included the property we ended up buying on the list to show us using her gut instincts, as the property was out of town. Then donnelle put aside time to help us understand a problem with the building report + obtain quotes for us then negotiate to reduce the sale price to cover repairs. She then set aside another day to take us to the property so we could learn all about the water tanks, sewage etc. with the current owners. Then to top it all off gave us a welcome/congratulations gift + has been there for us after the sale advice too.

Michelle Stewart & Gergio Ballarin

Like to thank Steve & staff for the help in purchasing my first house.

Tahlia Giltrow

Found First National. Very accommodating & helpful.

Kerry Gaucher

Everyone was extremely helpful with my enquiries and efficient as well. They are also knowledgeable about local markets and able to provide unique insight into the local community and the property they are advertising. I am very pleased with their service and help, and I will not hesitate to recommend First National Gloucester to my friends and family.


Steve was excellent.

Diana Moralo

Steve was very helpful at all times.

Noelene McKinnon