Called in on the off chance and we were able to view the property we were interested in. A rural property 25 minutes from town so not easily accessible. Subsequent phone and email contact, prompt, friendly & efficient. We would recommend Ken & First National Gloucester.
9 November 2017
The service we have received from Olivia has been totally professional with prompt and concise answers to any if our questions.
We are very happy with our dealings with First National Gloucester.
7 August 2017
Our dealings with Steve, Donnelle, Ken & the team at First National Gloucester have been first class. They have always provided us with genuine friendly & knowledgeable service.
They are clearly a close team who work well together to provide us with professional service. If we call for advice or assistance it is not a case of that person "will phone you back" there is always staff to assist.
Our recent home purchase & the rental management of our property has been worry free !
We recommend First National Gloucester at any Opportunity.
26 July 2017
Exceptional service from all involved start to finish. More than happy to recommend First National Gloucester team to any potential vendor or buyer.
10 July 2017
I have been looking for a house for 3 months and I have met some not so helpful & honest agents. The Staff at First National in Gloucester were very professional, honest and friendly. I was very happy and would recommend your office to anyone.
4 May 2017
I found the staff at First National Gloucester very professional and helpful especially Olivia. Olivia was very helpful and I wouldn’t hesitate in recommending First National to anyone.
26 April 2017
This was my first time purchasing form First National Gloucester. Steve Walker treated me very well and showed me alternatives, answered my questions instantly and there was no hidden items of Information. I very Happy with Steve & First National Gloucester.
12 April 2017
First National Gloucester were prompt, kind, helpful and assistive on all matters. Communication was excellent with calls and emails returned quickly. Prompt attention to any questions I asked relating to my purchase. Very Happy.
3 January 2017
After purchasing two properties through First National Gloucester, I can only recommend First National Gloucester for purchasing or selling your property. I found them to be open and honest to the purchaser whilst operating with unfaltering ethics.
31 December 2016
Upon arrival from the Central Coast the staff at First National Gloucester made us feel extremely welcome. Our real estate agent Ken Maslen is friendly, easy to talk to and has a great knowledge of the local area. He was always available and nothing was too much trouble. Ken was very professional and informative and made the purchase of our investment property run smoothly. We highly recommend First National Gloucester.
Ian & Gillian Dewar
12 December 2016
Thank you for your great service, both the property management and sales. We truly appreciate your friendly and professional manner. Love your work.
Cheryl & Marshall Kelly
23 November 2016
An easy transaction. Friendly Staff.
W & M Phair
25 October 2016
Extremely helpful, always went above and beyond. Polite, friendly and nothing was too much trouble. Fantastic service! We would recommend First National Gloucester to anybody
10 August 2016
Very friendly people to deal with, no request too difficult. Highly efficient
4 July 2016
We both liked Steve’s approach and he suggested we look at this property after we had viewed the one we contacted him about. There was no hard sell or trying to push us into a purchase. Steve was happy to answer any questions about the property.
Due to the property’s remote location and rough road an trees blocking the road, Steve went above and beyond to show this property to us each time.
Rosslyn & David Mulder
21 June 2016
Both Ken & Donnelle were both very helpful with answering our questions. We would definitely recommend First National Gloucester to anyone. Very pleasant experience for first home buyers.
Emma & Shane Fraser
7 June 2016
Ken is a top salesman. He has kept in touch regularly. The team at First National Gloucester all did a great job and I would recommend your firm to anyone.
Dave & Glenda Leeds
31 May 2016
All the Staff at First National Gloucester were very helpful. Steve is a very nice person to talk to. Thank you.
Vivienne & John Verrydt
31 May 2016
Very obliging when dealing with clients like our selves. Thanks to Steve for giving us so many viewing of different houses. Thank you.
Bob & June Carter
23 May 2016
We found all of our dealings with First National Gloucester to be excellent. The Staff were very professional and extremely helpful through all the stages of our purchase. Many Thanks.
Greg & Elizabeth Reynolds
19 May 2016
First National Staff have been extremely friendly, helpful and very professional. They Established an excellent line of communication, keeping me informed and happy. It was a pleasure dealing with First National Gloucester especially Steve Walker. Thank you
4 April 2016
I was very happy with the professionalism of Ken Maslen and the ladies in the office. Always punctual always helpful and considerate. Thank you.
12 March 2016
My husband and I decided to retire in Gloucester; we had limited funds so we wanted to make sure we found the right home and wanted to enjoy the process taking our time looking. I searched the internet for real estate and observed First National Gloucester had a good selection. I booked inspections with Donnelle. Donnelle was welcoming; she had several other properties for us to see and spent most of Saturday morning with us. Donnelle was patient, non-pushy and non-intrusive. We found our house! Very happy.
Lynne & Ted Thirley
16 December 2015
First National Gloucester went out of their way to help me with my purchase. Thank you.
14 November 2015
First National Gloucester were always very helpful and responsive of our needs.
9 November 2015
A really positive purchasing experience. Donnelle & her staff are extremely friendly and professional.
23 October 2015
Excellent, courteous & friendly service at First National all the time. Good follow up and attention to details. Good professional knowledge of the area and of the properties. Well done.
Pip & Karen West
26 September 2015
We found Ken Maslen very friendly and easy to deal with. He was full of helpful information about what we could do with the property. He took the time to show us over potential properties in great depth.
Peter & Lisa McKinnon
19 September 2015
Not sure if much more can be done to improve on an already professional, helpful, friendly team. At First National real estate.
12 September 2015
We dealt with ken at the Gloucester First National office. I was very happy with his service. He has great customer service skills. He followed up with us every step of the way. Great services thank you.
24 August 2015
Keep Kristy as a first contact as she was excellent and totally helpful. We are totally happy with you guys as you bent over backwards to accommodate in the settlement to coincide with the sale of our home in Newcastle. Our purchaser held us up by signing in the wrong places, thus holding things up for over a week.
Allan & Claire Sneddon
6 August 2015
When we came to Gloucester from Sydney, Donnelle met us and drove us around to several different properties. She made every effort to get to know our requirements and was genuinely friendly and interested in us.
18 May 2015
Both Steve & Ken have been very good and informative.
Vin & Carolyn Geraghty
26 January 2015
Great people to deal with friendly, helpful in all aspects of a smooth purchase. Cheers Steve
22 January 2015
From first contact Donnelle went above & beyond. Coming up from Sydney, she spent the whole day showing us properties & included the property we ended up buying on the list to show us using her gut instincts, as the property was out of town. Then donnelle put aside time to help us understand a problem with the building report + obtain quotes for us then negotiate to reduce the sale price to cover repairs. She then set aside another day to take us to the property so we could learn all about the water tanks, sewage etc. with the current owners. Then to top it all off gave us a welcome/congratulations gift + has been there for us after the sale advice too.
Michelle Stewart & Gergio Ballarin
Like to thank Steve & staff for the help in purchasing my first house.
Found First National. Very accommodating & helpful.
Everyone was extremely helpful with my enquiries and efficient as well. They are also knowledgeable about local markets and able to provide unique insight into the local community and the property they are advertising. I am very pleased with their service and help, and I will not hesitate to recommend First National Gloucester to my friends and family.
Steve was excellent.
Steve was very helpful at all times.